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Accreditation framework
Great Workplaces is based on a framework which has been developed with accreditation experts and tested with veterinary professionals. The framework is an extension of the Good Veterinary Workplaces voluntary code and combines the main principles of a healthy workplace with achievable and aspirational criteria. A workplace can be accredited at either Silver or Gold levels according to assessment in the four main areas: Health and Wellbeing, Leadership and Management, Culture, and Learning and Development.
To achieve the Great Workplaces accreditation, organisations are assessed on 18 themes across the four areas, using an online survey which is completed by all employees, and interviews with a cross-section of team members, or all team members for those workplaces with fewer than 10 people.
You can access our full accreditation framework below.
Resources
Here you can find resources that correspond to each theme in the Great Workplaces framework. Whether you have undergone accreditation, or simply want to get support for your workplace, there is a huge amount of information available to you and your teams.
Think there’s something useful missing? Share resource recommendations with us on [email protected]
Key resources:
- Good Veterinary Workplaces: health and wellbeing
- CIPD Wellbeing factsheet
- VetLed: veterinary human factors
Physical health: supporting employees to work safely from a physical perspective
Psychological safety: ensuring employees can be themselves with confidence at work
Managing work related stress: making the workplace less stressful and therefore more enjoyable for all
- Mind Matters Initiative: a guide to enhancing wellbeing and managing work stress in the veterinary workplace
- Veterinary Client Mediation Service: reducing stress in the workplace
Work life balance: promoting wellbeing by ensuring working life does not adversely impact on family and social life
Flexibility: adapting working patterns to enable employees to work effectively
Key resources:
- Good Veterinary Workplaces: reward and recognition
- Good Veterinary Workplaces: management and HR processes
- BVA employment hub
- Brew People
- VetLed: veterinary human factors
Effective communication: ensuring all information is shared appropriately
- GVW In Focus webinar: reward and recognition
- Navigating the client journey webinar: communicating to build trust
- Navigating the client journey webinar: managing emotions in stressful situations
- VDS courses: Communication between team and client
Role clarity: enabling employees to perform well in the role they are trained for
- Veterinary Management Group (VMG)
- VMG: leadership standards
- Birkman: 3 crucial steps to create role clarity within your team
Leader performance: helping Leaders to meet the needs of colleagues and the business
- VMG: Diploma in veterinary leadership and management
- RCVS: leader initiative
- VDS courses: leadership
Performance conversations: ensuring employees are included in delivering performance targets
Recruitment: ensuring the right people are selected at the right time
Client management: creating and maintaining positive client relationships. This applies mostly to Veterinary Practices.
- BVA: the value of veterinary care
- BVA: how to manage unfair and abusive reviews online
- Veterinary Client Mediation Service: FAQs for professionals
- VDS: complaint handling course
Key resources:
Teamwork: ensuring people work well together, both for effectiveness and inclusion
Positive culture: building a great place to work
Open and fair culture: encouraging a culture based on fairness, equity, inclusion and diversity
- Good Veterinary Workplaces: diversity, equality, and inclusion in veterinary workplaces
- GVW taking action webinar: that’s not okay, How do we handle racism, discrimination and unacceptable behaviour?
Key resources:
Mentoring and coaching: ensuring all have the personal support to excel
Career development: providing opportunities for growth
If you have any queries, get in touch: [email protected]